800.com supports ASC-certified integrations, the automotive industry standard for connecting call data to GA4 and your marketing stack. That means every call gets tracked with the same standardized parameters your other tools use — so your reporting is clean, consistent, and attribution is accurate across the board.
Yes. 800.com supports Automotive Standards Council (ASC) certified integrations, meaning your call tracking data flows cleanly into GA4 and your dealership's marketing stack using standardized parameters. No manual data reconciliation, no gaps in your reporting.
Yes. 800.com integrates with every major ad platform, CRM, and automation tool — so your call data flows directly into the systems your team already uses. No more manually logging calls or reconciling data across platforms.
Yes. Call recording is included in 800.com plans. Pair it with 800 Intelligence to get automatic transcripts and AI-generated summaries of every conversation — no more manually hunting through recordings for coaching moments.
Absolutely. 800.com's call menu (IVR) routes callers to the right department or individual automatically. Set up as many extensions as you need — and update them anytime without calling support.
With 800 AI Agents, your dealership never truly goes dark. The AI answers 24/7, handles common questions, books service appointments, qualifies buyers, and transfers high-priority calls to whoever's on call. You won't lose a Saturday night lead because no one was at the desk.
Yes. The 800.com mobile app lets every team member make and receive calls from your dealership's business number — directly from their smartphone. Customers always see the business number. Your team keeps their personal number private. Management gets full visibility into every call.
800.com assigns a unique tracking number to each of your marketing channels — Google Ads, Facebook, direct mail, TV, and more. When someone calls, you instantly know the exact source. This lets you calculate true cost-per-lead by channel and stop spending on campaigns that don't convert.
800 Intelligence is 800.com's built-in AI that automatically transcribes and summarizes every call, creates tags, scores each conversation, and recommends next steps for follow-up. It's like having a performance coach reviewing every call — helping your team close more deals and never let a hot lead go cold.
Yes. You can manage multiple numbers, routing setups, and teams from one 800.com account. It's a clean fit for dealer groups with multiple rooftops who want consistent phone operations across all locations.