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Automotive

Complete phone system for car dealerships

Every call is a potential sale. Keep your team connected from sales to service and after hours so every lead gets answered.

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Trusted by over
45,000 companies

Car dealership employee on a phone call at his desk
SpaceX
TIX
US Vets
Validity
Dr. Squatch
Electronic Arts
Flyhomes
Hawk Media
InventHelp
NASA
Pepperidge Farm
SpaceX
TIX
US Vets
Validity
Dr. Squatch
Electronic Arts
Flyhomes
Hawk Media
InventHelp
NASA
Pepperidge Farm

Features built for automotive services

Do more than track calls. A complete phone system built for the way dealerships actually work.

Call tracking

Know exactly which ads are driving calls

  • Assign unique numbers to every campaign: Google, Facebook, TV, direct mail, and more
  • ASC-certified integrations keep your call data in sync with GA4 and your dealership's tools
  • Connect call data to your CRM so no lead falls through the cracks
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Dealership employee reviewing call source data on a monitor
CALL FORWARDING

Get every caller to the right person, fast.

  • Build a call menu for Sales, Service, Finance, and Parts in minutes
  • Route calls to the right person or department automatically — no receptionist needed
  • Forward to mobile so calls follow your team anywhere on the lot
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Service advisor on a call with recent calls panel overlay
800 AI AGENTS

Every call answered. Even when you can't.

  • AI answers calls 24/7 — including nights, weekends, and holidays
  • Books service appointments and qualifies buyers automatically
  • Fields common questions: inventory, hours, directions, financing
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AI agent answering a call at a dealership front desk
800 intelligence

Turn every call into a coaching opportunity

  • AI scores every call so managers can identify coaching moments and close more deals
  • Get recommended next steps so your team never loses traction on a hot lead
  • Every call is automatically transcribed and summarized
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Phone showing incoming call with lead value and appointment cards

Common phone problems auto pros face without 800.com

Common problems
Our solution

Unsure of which ads are driving your inbound calls

Call tracking ties every call to the exact campaign that drove it

After-hours calls go unanswered and leads call a competitor

AI Agents answer and book appointments 24/7

Service customers reaching sales, sales leads hitting a dead voicemail

IVR routes every caller to the right department automatically

No record of what was said on a call

Every call transcribed, summarized, and scored automatically

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How to get started with 800.com

Get started with a toll-free vanity phone number in just 4 steps:

Get your business line
Get your business line Local numbers for your market, Toll-free to run in ads, or Vanity Numbers no one will forget
Set up your call routing
Set up your call routing Build a call menu for every department and set overflow rules so no call hits a dead end.
Connect your ads
Connect your ads Assign tracking numbers to each ad channel and see which campaigns drive real calls, not just clicks.
Let AI handle the rest
Let AI handle the rest Turn on AI Agents for after-hours coverage with call summaries, scoring, and next steps.
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Benefits for automotive services

Capture every lead — not just the easy ones

With smart call routing, AI Agents, and overflow forwarding, 800.com ensures every caller reaches a real person or a real answer, no matter when they call.

Prove which marketing is actually working

Stop guessing which ad drove the sale. Call Tracking connects every inbound call to its source so you can cut what isn't working and double down on what is.

Run a smarter operation without adding headcount

800 Intelligence automatically transcribes, summarizes, and scores every call. Your team gets instant visibility into what happened on every call.

I love using 800.com! it is the best phone tool that you can use for your company's number. I love managing the line connections so that calls go to the right place. I also love being able to add in our own unique greeting and more. It has been very cool and easy to use.

Top-rated by real users

Learn more about business numbers

Why Every Car Dealership Needs a Dedicated Business Phone Number

Why Every Car Dealership Needs a Dedicated Business Phone Number

Read more
How Call Tracking Tells You Which Ads Are Bringing in Car Buyers

How Call Tracking Tells You Which Ads Are Bringing in Car Buyers

Read more
How Call Forwarding Keeps Your Dealership From Missing Leads

How Call Forwarding Keeps Your Dealership From Missing Leads

Read more
How AI Agents Handle Calls When Your Dealership Is Busy

How AI Agents Handle Calls When Your Dealership Is Busy

Read more

Frequently asked questions

How does 800.com work with my dealership's existing marketing and analytics tools?
800.com supports ASC-certified integrations, the automotive industry standard for connecting call data to GA4 and your marketing stack. That means every call gets tracked with the same standardized parameters your other tools use — so your reporting is clean, consistent, and attribution is accurate across the board.
Does 800.com support ASC-certified integrations?
Yes. 800.com supports Automotive Standards Council (ASC) certified integrations, meaning your call tracking data flows cleanly into GA4 and your dealership's marketing stack using standardized parameters. No manual data reconciliation, no gaps in your reporting.
Does 800.com integrate with automotive CRMs and ad platforms?
Yes. 800.com integrates with every major ad platform, CRM, and automation tool — so your call data flows directly into the systems your team already uses. No more manually logging calls or reconciling data across platforms.
Can I record calls for training and quality control?
Yes. Call recording is included in 800.com plans. Pair it with 800 Intelligence to get automatic transcripts and AI-generated summaries of every conversation — no more manually hunting through recordings for coaching moments.
Can I set up different extensions for Sales, Service, Finance, and Parts?
Absolutely. 800.com's call menu (IVR) routes callers to the right department or individual automatically. Set up as many extensions as you need — and update them anytime without calling support.
What happens to calls that come in after we close?
With 800 AI Agents, your dealership never truly goes dark. The AI answers 24/7, handles common questions, books service appointments, qualifies buyers, and transfers high-priority calls to whoever's on call. You won't lose a Saturday night lead because no one was at the desk.
Can my sales team use 800.com from their cell phones on the lot?
Yes. The 800.com mobile app lets every team member make and receive calls from your dealership's business number — directly from their smartphone. Customers always see the business number. Your team keeps their personal number private. Management gets full visibility into every call.
How do I know which of my ads are actually driving phone calls?
800.com assigns a unique tracking number to each of your marketing channels — Google Ads, Facebook, direct mail, TV, and more. When someone calls, you instantly know the exact source. This lets you calculate true cost-per-lead by channel and stop spending on campaigns that don't convert.
What is 800 Intelligence?
800 Intelligence is 800.com's built-in AI that automatically transcribes and summarizes every call, creates tags, scores each conversation, and recommends next steps for follow-up. It's like having a performance coach reviewing every call — helping your team close more deals and never let a hot lead go cold.
We run multiple locations. Can 800.com handle all of them?
Yes. You can manage multiple numbers, routing setups, and teams from one 800.com account. It's a clean fit for dealer groups with multiple rooftops who want consistent phone operations across all locations.
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