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Phone numbers

Choose from local, toll-free, or vanity numbers to establish your business presence.

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Port your number

Features

Call Forwarding

Route calls to any device, anywhere, ensuring you never miss an opportunity.

SMS Marketing

Send personalized texts, automate campaigns, and engage customers.

Call Analytics

Track, analyze, and optimize every call to understand what drives results.

Desktop & Mobile App

Make and receive calls from anywhere with our cloud-based phone system.

800 Intelligence™

Get more from your calls with AI summaries, next steps and call scoring.

Enhanced Caller ID

Know who is calling as your business phone is ringing.
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Products
Call Forwarding and VoIP

Call Forwarding and VoIP

Make and receive calls from anywhere with our cloud-based phone system.

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Call Tracking

Call Tracking

Track, analyze, and optimize every call to understand what drives results.

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AI Agents

AI Agents

Never miss a call with AI receptionists that can answer questions, book meetings, and qualify leads.

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Call Forwarding and VoIP

Make and receive calls from anywhere with our cloud-based phone system.

Call Tracking

Track, analyze, and optimize every call to understand what drives results.

AI Agents

Never miss a call with AI receptionists that can answer questions, book meetings, and qualify leads.
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(800) 800-4321 Contact us
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Healthcare

Complete phone system for healthcare providers

Know where every patient call comes from and never miss an opportunity to connect.

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Trusted by over
45,000 companies
Healthcare professional on a phone call at a medical office reception
SpaceX
TIX
US Vets
Validity
Dr. Squatch
Electronic Arts
Flyhomes
Hawk Media
InventHelp
NASA
Pepperidge Farm
SpaceX
TIX
US Vets
Validity
Dr. Squatch
Electronic Arts
Flyhomes
Hawk Media
InventHelp
NASA
Pepperidge Farm

Features built for healthcare providers

Everything your practice needs to handle patient calls professionally, efficiently, and without anything falling through the cracks.

CALL FORWARDING

Every patient reaches the right person

  • IVR call menus route patients to scheduling, billing, or the right provider automatically
  • Set up extensions for each department, location, or care team
  • Call forwarding connects patients to staff wherever they're working
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Business Numbers

Numbers your patients and referrals trust

  • Get a toll-free or local number that represents your practice professionally
  • Vanity numbers make your practice easy to find and recall from any ad or referral
  • Keep every patient call completely separate from your personal phone
Download on the App Store Get it on Google Play
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800 AI AGENTS

Never miss a patient call again

  • 800 AI Agents handle calls around the clock when your front desk isn't available
  • Schedule appointments, answer common questions, and collect info automatically
  • Every after-hours patient gets a response before they move on to another provider
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AI agent answering a call at a healthcare practice
CALL TRACKING

Grow your practice with confidence

  • Call Tracking connects every patient call back to the campaign, keyword, or channel
  • 800 Intelligence surfaces trends, flags follow-up opportunities, and scores every call
  • See the full picture of your patient acquisition pipeline from first call to booked appointment
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Healthcare administrator reviewing call tracking data on a computer

Common phone problems healthcare providers face without 800.com

Common problems
Our solution

Patient calls go unanswered after hours or during busy periods

AI Agents answer calls 24/7, book appointments, and escalate urgent calls to on-call staff

Callers can't reach the right department, leading to frustration and drop-offs

IVR call menus route patients to scheduling, billing, or any care team — automatically

No visibility into which marketing channels are generating calls and new patients

Call Tracking shows exactly which campaigns are driving calls so you invest in what works

Overnight voicemails pile up, causing delayed follow-up and lost patients

800 Intelligence logs, summarizes, and flags every message so nothing gets missed

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How to get started with 800.com

Get started with a toll-free vanity phone number in just 4 steps:

Get a business number
Get a business number Choose a toll-free, local, or vanity number that represents your practice.
Configure your system
Configure your system Build your IVR menu, configure after-hours coverage, and turn on 800 AI Agents.
Start receiving calls
Start receiving calls Forward calls to your front desk, care team, or the 800.com app — no hardware needed.
Grow with confidence
Grow with confidence Use Call Tracking to connect every inbound call back to the marketing that drove it.
Get Started

Benefits for healthcare providers

More patients, fewer missed opportunities

Healthcare practices miss an average of 42% of incoming calls. With 800.com, every call has a place to go — day or night — so patients always get a response.

A professional presence that patients can trust

A branded toll-free or vanity number signals credibility and gives patients and referring providers one reliable number to reach you — on every channel, every time.

Marketing spend connected to real outcomes

Stop guessing what's driving new patients. Call Tracking connects every inbound call to the campaign, keyword, or channel that drove it — so you can prove ROI and cut what isn't working.

“I love using 800.com! It is the best phone tool that you can use for your company's number. I love managing the line connections so that calls go to the right place. I also love being able to add in our own unique greeting and more.”

Rizzarr

rizzarr.com

Top-rated by real users

800.com G2 Easiest To Use Mid-Market 800.com G2 Easiest Setup Small-Business 800.com G2 Leader 800.com G2 Best Usability 800.com G2 Best Support Mid-Market
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Learn more about business numbers

What is an Answering Service for a Doctor’s Office?

What is an Answering Service for a Doctor’s Office?

Read more
How AI Agents Help Medical Practices Handle More Patient Calls

How AI Agents Help Medical Practices Handle More Patient Calls

Read more
How Call Tracking Shows Which Ads Are Bringing in New Patients

How Call Tracking Shows Which Ads Are Bringing in New Patients

Read more
How Call Forwarding Helps Patients Always Reach Your Practice

How Call Forwarding Helps Patients Always Reach Your Practice

Read more

Frequently asked questions

Is 800.com suitable for healthcare practices with compliance requirements?
800.com provides a dedicated business phone line that keeps patient calls, recordings, and communications completely separate from personal devices. For practices with specific compliance or regulatory requirements, we recommend contacting our team directly to discuss your needs.
What happens when patients call after hours?
With 800 AI Agents, your phones are answered 24/7. The AI handles common questions about your services, collects patient information, schedules appointments, and transfers urgent calls to on-call staff — so no patient who reaches out hits a dead end.
Can different departments or locations have their own extensions?
Yes. 800.com's IVR system lets you build a call menu so patients are routed directly to scheduling, billing, a specific provider, or any department — without a receptionist manually transferring every call.
Can I track which marketing channels are driving the most patient calls?
Yes. 800.com's Call Tracking assigns unique numbers to each marketing channel — Google Ads, social media, health directories, referral partners — so you can see exactly which sources are generating calls and converting to new patients.
Can my staff take patient calls from their mobile phones?
Yes. The 800.com mobile app lets your team make and receive calls from your business number on any smartphone, keeping personal and professional calls completely separate.
Does 800.com record calls?
Yes. Call recording is available on all plans and is valuable for staff training, quality review, and maintaining records of patient interactions.
What is 800 Intelligence and how does it help a healthcare practice?
800 Intelligence is 800.com's built-in AI that automatically transcribes and summarizes every call, tags calls by topic, scores conversations, and recommends next steps. For busy front desk teams and practice managers, it means no patient interaction gets lost — even on the highest-volume days.
Can calls be forwarded to multiple staff members or locations?
Yes. Call forwarding can ring multiple phones simultaneously or in sequence — across one location or many — ensuring every inbound call reaches someone who can help.
Does 800.com integrate with healthcare marketing and CRM tools?
800.com integrates with major ad platforms, CRMs, and automation tools, allowing call data to flow directly into your marketing stack or patient management system for a complete view of your acquisition pipeline.
What's the difference between a local number and a toll-free number for my practice?
A local number uses a specific area code and builds community familiarity — ideal for neighborhood clinics or single-location practices. A toll-free number signals broader professionalism and works best for multi-location groups, specialty practices, or any provider that wants to project a regional or national presence.
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