Legal

Complete phone system for legal services

Q: Can I keep my current office number?

Yes. 800.com supports number porting, so you can bring your existing office line with you and add features on top of it.

Q: Do I have to give clients my personal cell number?

No — and you shouldn't have to. With 800.com, all calls come through your business number and can be forwarded to your cell. Clients always reach you through the firm's number, not yours personally.

Q: What happens when I'm in court or in a client meeting?

You can set call forwarding rules so calls go to a colleague, a paralegal, or your voicemail with a professional greeting. 800 AI Agents can also answer on your behalf and qualify the caller.

Q: Can callers reach specific attorneys or departments?

Yes. 800.com's IVR (call menu) lets you set up extensions by attorney, practice area, or department. Callers press a number to reach exactly who they need.

Q: Can the AI Agent book consultations for my firm?

Yes. 800 AI Agents can answer calls 24/7, field general questions about your practice, and book appointments — so new leads are captured even outside business hours.

Q: Can I track which advertising channels are generating the most calls?

Yes. 800.com's Call Tracking tool assigns unique numbers to each campaign or channel — Google Ads, billboards, social media — so you know exactly where your calls are coming from.

Q: Does 800.com work for solo attorneys and large firms?

Absolutely. Whether you're a solo practitioner or managing a multi-attorney firm with multiple practice areas, 800.com scales to fit your needs — from a single forwarding number to full IVR routing and team extensions.

Q: Can I send and receive text messages from my business number?

Yes. 800.com supports two-way SMS so you can text clients, send appointment reminders, and communicate with leads — all from your firm's number, not your personal phone.

Q: Will I be able to see who is calling before I answer?

Yes. 800.com's Enhanced Caller ID shows you the caller's name, address, and email as soon as the phone starts ringing — so you always know who's calling and can prepare before you pick up.

Q: Can 800.com record calls for training and documentation purposes?

Yes. Call recording is included so your firm can document important conversations, review intake calls for quality, and use recordings for staff training.

Built for attorneys, law firms, and solo practitioners who can't afford to miss a call.

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Trusted by over

45,000 companies

Attorney on a phone call in a law office

Features built for legal services

Every missed call could be your next big case. Call forwarding and 24/7 AI agents make sure your firm never misses one.

Business Numbers

Business numbers that build trust

Choose a local, toll-free, or vanity number for your practice
Memorable numbers signal authority
One firm number keeps every attorney and staff member connected

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Attorney holding phone with vanity number search overlay

CALL FORWARDING

Answer client calls from anywhere

Forward calls to your cell, office, or any member of your team instantly
Set up a call menu so clients reach the right attorney or practice area every time
Assign extensions by attorney, department, or location — no more misrouted calls

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Attorney on a call with recent calls panel overlay

800 AI AGENTS

Never send a lead to voicemail again

AI agents answer calls around the clock, weekends and holidays included
Qualify leads, answer FAQs, and book consultations automatically
Transfer urgent callers to the right attorney when needed

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AI agent answering a call at a law firm reception desk

Call tracking

Know which ads are driving calls

Assign unique numbers to Google Ads, billboards, social, and more
See which channels bring in the most consultations — not just clicks
Stop guessing and start putting your ad budget where it actually works

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Attorney reviewing call tracking data on a laptop

Common phone problems legal professionals face without 800.com

Common problems

Our solution

Missing calls while in court or with a client

AI Agents answer and qualify leads 24/7, even when you're unavailable

Giving out personal cell numbers to clients

Dedicated business numbers keep your personal line private

No visibility into which marketing channels are driving calls

Call Tracking shows exactly which ads, campaigns, or referrals are generating calls

Callers reaching the wrong attorney or department

IVR menus and extensions route every caller to the right person, automatically

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How to get started with 800.com

Get started with a toll-free vanity phone number in just 4 steps:

Get your business line Choose a local, toll-free, or vanity number that matches your firm's brand and practice area.

Start receiving calls Forward calls to any phone — your cell, office line, or team — so you're reachable wherever you are.

Turn calls into jobs Calls are answered, leads are qualified, and consultations are secured — even if you're in court.

Grow with confidence Use call analytics and AI tools to track leads, score consultations, and never let a new client slip away.

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Benefits for attorneys

Keep Business Calls Separate

Stop using your personal cell for client calls. One business number keeps your work and personal life organized — and protects attorney-client confidentiality.

Never Miss a New Client

67% of legal clients choose the first attorney who answers. With call forwarding and 24/7 AI Agents, your firm is always the first to respond.

Know What's Driving Your Cases

Law firms invest heavily in advertising. Call Tracking ties every inbound call back to the campaign or channel that generated it — so your ad spend works as hard as you do.

I love using 800.com! it is the best phone tool that you can use for your company's number. I love managing the line connections so that calls go to the right place. I also love being able to add in our own unique greeting and more. It has been very cool and easy to use.